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Make sure you have the right workplace facilities available | Consensus HR in Herts, Beds
Latest blog: Health & Safety
At Consensus HR, we write many blogs in relation to Health & Safety (H&S) and information provided by the Health & Safety Executive (HSE) and our current H&S blog talks about the welfare facilities that should be provided in the workplace for your team and gives detailed information on what you should provide and further information to help you in your business such as:
-
What you must provide for a safe and healthy workplace:
- Welfare facilities
- A healthy working environment
- A safe workplace
-
Toilets and washing facilities:
- How many toilets and washbasins?
Employers must provide welfare facilities and a working environment that’s healthy and safe for everyone in the workplace, including those with disabilities.
This means you must have:
- welfare facilities
- a healthy working environment
- a safe workplace
Find out in more detail what you must provide for a safe and healthy workplace.
Employers are required to provide enough toilets and washbasins for those expected to use them. Follow our guidance for toilets and washing facilities.


Our HR comment:
Make sure you have the right workplace facilities available | Consensus HR in Herts, Beds
We offer a full Health & Safety service and ensure it is made simple and covers the basics for your business. Our development and service includes:
- Appointing a Competent Person
- Preparing a business Health & Safety Policy
- Managing Risk and Risk Assessments at work
- Consulting your workers
- Providing Information and Training
- First Aid at Work
- Lone working
- Personal Protective Equipment (PPE)
- Display Screen Equipment (DSE)
- Fire Training
- Reporting of Injuries Diseases, Dangerous Occurrence Regulations (RIDDOR)
- Workplace Facilities
- Health and Safety Poster
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Why Your Business Needs Employment Contracts. | Consensus HR in Herts, Beds
Latest blog:
Can your business spare £25,000?
This is the amount it could cost for not providing an Employment Contract to an employee. If the individual involved decides to go to a High Court instead of an employment tribunal, the cost could reach £50,000.
Are you at risk of a hefty penalty?
The Consensus HR team often provides HR Health Checks and employment law advice regarding our clients’ HR provision. One of the most common questions raised by employers is: ‘Why do we need Employee Contracts?’
Business owners/managers also query the benefits to the business. This is usually due to concern about investing time and funds in creating Employee Contracts.

Why a business should provide Employment Contracts
An Employment Contract ensures that everyone is fully aware of:
- the main terms within the business, and
- the main terms of their employment.
It includes details such as:
- Name of employer and employee
- Pay and whether it’s weekly, monthly pay etc.
- Job description/job title
- Pensions and pension schemes
- Date employment and continuous employment started
- Working hours
- Details of any collective agreements that directly affect the employee’s conditions of employment.
- Disciplinary and grievance procedures following the Acas Code of Practice.
- Job location
- Holiday entitlement
- Sick leave and pay entitlements
- Appeals procedure under the Discipline & Grievance.
The risks of not providing Employment Contracts
It is a legal requirement for businesses to provide employees with a written statement of the terms and conditions of their employment (their Employment Contract), on their first day of employment. If this is not in place, you could be taken to an employment tribunal and fined between two and four weeks’ pay. This also tarnishes your reputation as an employer, impacting potential staff recruitment and retention.
More importantly, written terms of employment offer some protection (for you and your employees) should there be disagreement about what was agreed. ‘These disagreements could result in a breach of contract claim, with a potential penalty of up to 25,000 at an employment tribunal or up to £50,000 at the High Court,’ explains Matthew Chilcott of Consensus HR. ‘It’s definitely not worth taking any risks.’
He adds: ‘When we write an Employment Contract, we ensure all required details are included. We look beyond the essential items to check what other terms may be relevant and helpful to your business. Items such as ‘deductions from wages’ are often overlooked, for example. This is needed when an employee leaves the business, is working within a probation period or has compassionate leave, to name a few scenarios.’
Are you worried about your current Employment Contract?
Would you like reassurance that your business is fully compliant and working to best practice?
Talk to the friendly team at Consensus HR. Contact us now on 01438 576750 or alternatively complete our Contact Form.
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Low Pay Commission starts work on recommendation for 2025 minimum wage | Consensus HR in Herts, Beds
Latest blog:
The Low Pay Commission (LPC), the independent body which advises the Government on the levels of the National Minimum Wage (NMW), including the National Living Wage (NLW), has launched a call for evidence to inform its advice to the Government on the minimum wage in 2025 and beyond.
With full details available on the GOV.UK website, it is seeking input to shape the recommendations which it will make to the Government this autumn, on minimum wage rates to apply from April next year.
The deadline for submitting evidence is 7 June 2024.
The Department for Business and Trade (DBT) has published a new remit for the LPC which can be found here.
This asks the Commission to recommend an NLW rate for April 2025 “to maintain the bite at two-thirds of median earnings and protect progress made to end low hourly pay for this group, without recommending any further revisions to the age threshold”.
The LPC estimates that the rate required to meet this aim is within the range of £11.61 and £12.18, with a central estimate of £11.89.
The Government also asks the LPC to monitor and evaluate the levels of each of the different NMW rates (under-18 and 18–20 age groups and apprentice rate) and make recommendations on the increases it believes should apply from April 2025, such that the rates are set as high as possible without damaging the employment prospects of each group.
The TUC has criticised the Government for its decision to “tie the hands” of the LPC.
General Secretary, Paul Nowak, said: “Keeping the minimum wage at two-thirds of median earnings will deliver a paltry increase of just 15 pence next year — based on the latest forecasts. Ministers should be instructing the LPC to aim for 75% of median pay. This would help deliver a £15 an hour minimum wage and make work pay for millions.”


Our HR comment:
Our HR Comment / Advice – Low Pay Commission starts work on recommendation for 2025 minimum wage | Consensus HR in Herts, Beds
Matthew Chilcott, FCIPD, ACEL, Owner of Consensus HR comments: “With the most recent pay rate increases happening at the beginning of this month with on average £1 per hour extra, it is interesting to see that that the low pay commission are starting to work on the rates for 2025. This article from HR inform gives some useful links to Government websites where further information can be found. We have written a number of previous blogs on minimum wage which can be found by clicking on the relevant title below:
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TUC calls for AI to be regulated in the workplace – Consensus HR in Herts, Beds
Latest blog:
The TUC has warned that Britain is failing to keep up with the regulation of AI in the workplace, leaving workers vulnerable to exploitation and discrimination. It has proposed a legal blueprint for regulating AI, including a legal duty for employers to consult trade unions on the use of high-risk and intrusive forms of the technology. Other countries such as the US, China, and Canada are already implementing new laws for the use of AI. TUC assistant general secretary Kate Bell said: “UK employment law is simply failing to keep pace with the rapid speed of technological change. We are losing the race to regulate AI in the workplace. AI is already making life-changing calls in the workplace, including how people are hired, performance managed and fired. We urgently need to put new guardrails in place to protect workers from exploitation and discrimination. This should be a national priority. Other countries are regulating workplace AI – so that staff and employers know where they stand. The UK can’t afford to drag its feet and become an international outlier.”

Our HR Comment / Advice: TUC calls for AI to be regulated in the workplace – Consensus HR in Herts, Beds
Matthew Chilcott, FCIPD, ACEL, Owner of Consensus HR comments: “AI seems to have been a very hot topic within the business world for quite some time now, with many variations out there in the IT world. I have spoken to a few business colleagues about its use, and some are keen users and others, not so and prefer to stick with human marketeers as we do, whilst also writing it ourselves. This article reported in a few media channels and in relation to the TUC – Trade Union Congress makes an interesting point. Our Chartered Institute Of Personnel & Development (CIPD) have written a Policy in relation to AI and Chat GPT outlining Risks, Use and Confidential or Sensitive information and we are sure that this just the start as AI may become used more.”
Some of our previous blogs written on the subject:
- Government issues draft guidance on working with AI | Consensus HR – Herts, Beds
- Musk tells Sunak that AI will mean people no longer need to work | Consensus HR | Herts, Beds
- From automation to job creation: UK firms embrace AI and robotics | Consensus HR – Herts, Beds
- Gen Z’s AI fluency can provide a career advantage.
- Half of business leaders – AI better than their staff
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Top Five HR Tips | Consensus HR in Herts, Beds
Latest blog:
People are a vital and volatile asset for any business. Effective HR saves time and offers business owners flexibility. These ‘must do’ tips will help keep your team working efficiently and harmoniously.
- Know Your Team
It’s crucial that you know who is fully engaged with your business and its direction – and who isn’t. Recent Gallup information showed that only 32% of full and part-time employees working for organisation are engaged, whilst 18% are actively disengaged. Active disengagement increased by two percentage points from 2021 and four points form 202. Can your business afford to lose these extra days? (Gallup 25-01-23)
Top tip: Listen to and involve all team members so that everyone feels a key part of your business, promoting commitment and flexibility.
2. Manage Unique Individuals
Acknowledge and support team members’ skills, style and requirements to get the most from each individual. Everyone is unique! If you have employees, you need a Performance Management system (Appraisal), which will capture business and personal goals. Matthew from Consensus HR explains: “Performance management involves regular conversations and meetings with your team. It will help you to highlight who is going the extra mile to make the business a success and who shirking responsibility.”
Top tip: Include SMART goal setting within your Appraisals, (Specific, Measurable, Achievable, Realistic & Time based).
3. Get the Right Talent in the Right Place
Research shows that on average the cost for recruiting an employee in the UK can be up to £8,000. It is therefore vital that your recruit the right person for the role. “Too many business owners recruit people based upon first impressions, on their gut feel,” explains Matthew Pinto-Chilcott. “When recruiting you need to look at the Job Description and identify what skills & competencies are required for the ideal candidate.”
Top tip: Create a thorough Job Description
Top tip: Avoid rash or personal recruitment decisions
4. Avoid Chinese Whispers
Chinese whispers are common in business; you must communicate effectively. Remember that some people like to listen and others prefer to read. Ask your team how they would like to be communicated with. Then, put in place the best solution and manage it going forward.
Top tip: Check! Make sure that employees have understood what you’ve communicated.
5. Know Where You Are!
Your workforce is one of your key business assets. It needs to be managed correctly. Do you know who is your worst offender for sickness absence? How are you managing this? Nearly 150 million days were lost to sickness or injury overall in 2021: an average of 4.6 days per person. Measuring your business’ HR performance gives an essential understanding of where you are. Only then can you realistically decide where you want to be. Plus – simple key measures make HR processes such as performance management or redundancy far more effective and save valuable time.
Top tip: Set Key Performance Indicators (KPIs) for your HR function

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Stress Awareness Month | Consensus HR in Herts, Beds
Latest blog: Stress Awareness Month: NEBOSH and CIPD join HSE’s Working Minds campaign
Further to our blog written earlier this month, the Health & Safety Executive (HSE) have published an excellent article which can be seen below with a range of useful tools for business owners to ensure they and their teams are working to current Health & Safety Law / best practice. Our Chartered Institute of Personnel & Development (CIPD) which we are fully accredited to, have also recently become partners as outlined below:
April is stress awareness month and HSE is urging employers to prevent and reduce stress in their workplace.
HSE’s Working Minds campaign brings together a range of tools and support to help businesses. These include:
- free online learning
- talking toolkits
- risk assessment templates and examples

The Chartered Institute of Personnnel and Development (CIPD) and The National Examination Board in Occupational Safety and Health (NEBOSH) are the latest organisations to join as campaign partners, taking the total number of supporters to more than 30.
HSE and NEBOSH have also jointly developed the NEBOSH HSE Certificate in Managing Stress at Work. This one-day qualification is aimed at helping you and your organisation identify and reduce workplace stressors in order to create a positive, healthier workplace.
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When Workplace Banter Becomes Bullying | Consensus HR in Herts, Beds
Latest blog:
Workplace bullying disguised as banter has affected 32% of people in the UK. This is a worrying fact arising from research by law firm Irwin Mitchell, 2023.
Words that one person finds funny can cause offence to someone else. Workplace banter is a sensitive area that’s involved with an increasing number of employment tribunal cases. In 2022, 66 claims were made, including comments which could be considered bullying or harassment.
Employers must take this seriously. In 2023, an employment tribunal heard from Miss Hunter who was employed by Lidl from 5 February 2019 to 23 August 2021.
Just because an employee has a protected characteristic, this doesn’t mean that everything that happens to them in the workplace is because of that characteristic.

Miss Hunter brought claims for direct sex discrimination, harassment, equal pay, constructive unfair dismissal and unlawful deduction of wages. She claimed that a colleague:
- initiated conversations in an attempt to discuss her love/sex life,
- regularly touched on the bum, thighs, waist, and
- frequently attempted to hug her.
This was despite making it clear that this was unwanted attention and should stop. The behaviour only stopped because another colleague witnessed this and told the person to stop.
In addition to receiving this harassment, Miss Hunter was placed on the wrong salary band when promoted to a shift manager role on 1 August 2020. This meant she received lower earnings than two male shift manager colleagues. Also, her pay was automatically deducted although she did take the (unpaid) breaks she was entitled to.
The Employment Tribunal found in Miss Hunter’s favour awarding her £50,884, inclusive of £22,000 award for injury to feelings.
Other recent Employment Tribunal cases include:
- A manager being called a homophobic name.
- An Indian employee being called a “cheeky monkey” during a round of golf.
- A female employee being called “menopausal” and a “dinosaur”.
- An insinuation that an employee must be gay because they don’t like football.
In each case, banter was used unsuccessfully as a defence (HR Magazine).
‘Banter is often used as an excuse to cover up poor attitudes and behaviours,’ says Matthew Chilcott of Consensus HR. ‘What may seem like harmless fun may cause upset. Ultimately, if you had to explain the comment and humour involved, would it seem fair and innocent?’
If it is proven that one of the protected characteristics is discriminated against, compensation awards can be:
- an unlimited amount, and
- applied from the person’s first day of employment with the company involved.
When is workplace banter ok?
Lawyers GQ|Littler explain that there are circumstances when “banter’ can be used as a justification. These are when:
- the conduct wasn’t unwanted, i.e. if the employee also engaged in similar behaviour and jokes,
- the behaviour was not connected to a protected characteristic (see above), and
- the employee wasn’t offended by the conduct, or it wasn’t reasonable for them to have been offended.
‘Employers should introduce clear policies, communication and staff training to ensure their workplace offers respect and equality for all employees,’ explains Matthew. ‘This doesn’t mean the end of workplace humour though! People should just avoid jokes that may cause offence, especially those relating to protected characteristics.’
Consensus HR offers a range of services to ensure your company complies with employment law and offers robust, fair HR policies. To find out more and ensure you are a fair, inclusive employer, arrange an initial chat with Matthew, without obligation or HR jargon.
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Deutsche Bank to provide menopause pods in London office | Consensus HR | Herts, Beds, UK
Latest blog:
Deutsche Bank to provide menopause pods in London office | Consensus HR | Herts, Beds, UK
Deutsche Bank is set to introduce “reset and recovery pods” in its new London office to support menopausal women. The private booths will feature reclinable chairs and temperature controls to help alleviate symptoms such as hot flushes and migraines. The pods are part of Deutsche Bank’s new wellness suite, which will also include physiotherapy facilities, GP clinics, a mindfulness space, and a multifaith prayer room. The move comes after London headquartered law firm Shoosmiths announced plans to introduce similar “wellness rooms” for menopausal women in its offices. The rooms, which were first introduced in Shoosmiths’ Birmingham office, feature temperature controls, light boxes, and beds for employees to lie down. The introduction of these spaces follows new guidance from the UK’s Equality and Human Rights Commission, which states that menopause symptoms can be considered a disability in the workplace. Employers could face legal action if they do not make reasonable adjustments to support menopausal women.

Our HR comment:
Deutsche Bank to provide menopause pods in London office | Consensus HR | Herts, Beds, UK
Matthew Chilcott, FCIPD, ACEL, Owner of Consensus HR comments: “This is a subject we have written many blogs on in the past and is interesting to see how this employer is supporting wellness for its team in the workplace. Some of our previous blogs can be seen here:”
- Menopause symptoms can be considered a disability
- Acas says companies should provide menopause awareness training for managers. | Consensus HR – Herts, Beds
- Government appoints first menopause tsar.
- Menopause leave rejected by ministers
- World Menopause Day
- UK falls down the rankings in Women in Work Index | Consensus HR | Herts, Beds
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New legislation on flexible working becomes law tomorrow – 6th April 2024 |Consensus HR | Herts, Beds
Did you know? The Right to request Flexible Working, starts tomorrow.
New legislation comes into force tomorrow (April 6th) that is designed to encourage more discussion about the possibility of flexible working between employers and their respective employees. Under the terms of the new Flexible Working bill, staff can request flexible arrangements from their very first day on the job – and research conducted among 1,000 UK desk workers by AI-powered platform for work, Slack, indicates that more than half (55%) of the UK workforce will request flexible working hours when the new laws come into effect. Businesses are being advised to prepare themselves for an influx of requests. Chris Mills, Global Head of Customer Success at Slack, said: “The way we work, and employees’ expectations about work, have fundamentally changed over the past few years and flexibility is a key part of that. The research shows it’s an important consideration for people today, and the Flexible Working Bill has brought it back into focus for employees and management.”
Our HR Comment: New legislation on flexible working becomes law tomorrow – 6th April 2024 |Consensus HR | Herts, Beds
Matthew Chilcott, FCIPD, ACEL, Owner of Consensus HR comments: “The long discussed change to Flexible Working starts tomorrow, Saturday 6th April 2024 and as indicated in this article from a number of media channels it is anticipated that a large number of employees are going to put in their request, to work flexibly. Employers need to ensure that they have read their companies Flexible Working Policy and that their teams are fully aware of the changes and what is expected by the employer should anybody wish to exercise their right to request a change. As discussed, changes include the right to request from day one of employment, able to request twice a year and changes to the way members of the team apply. Business Owners / Managers need to ensure that when they receive a request that it is managed correctly, fairly and reasonably and to best practice and the law.”
If in doubt, give us a shout!



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Monthly HR blog Newsletter – April 2024 | Consensus HR, Herts, Beds
Welcome
In this months blogs recap from a selection of our March 2024, blogs we discuss:
- Hilton Foods Solutions Ltd v Wright – Parental leave: Detriment for seeking to take | Consensus HR | Herts, Beds
- Our Employment Law Newsletter – March 2024
- Workplace mental health service firm faces investigation
- Ayche v The Hop Box Ltd – Disability discrimination: Reasonable adjustment

Hilton Foods Solutions Ltd v Wright – Parental leave: Detriment for seeking to take | Consensus HR | Herts, Beds
To be protected against suffering a detriment for seeking to take parental leave, an employee does not formally have to apply to take the leave.
Note for employers:
This provides useful clarity on a particular point of law, and with family related rights under the spotlight as new entitlements are given and existing ones are changed, anything that makes the management of these clearer would be welcomed by employers.
As a result of this case, employers should bear in mind that the protection offered under the regulations arise even where an informal request or indication to make one has been made, and that this protection applies before two years’ service is reached. Employees who make such enquiries or indications should be treated reasonably and fairly both in relation to their leave request and in any other unrelated proceedings or processes that are undertaken.
Our Employment Law Newsletter – March 2024
Welcome to our latest employment law newsletter. In this newsletter, we are focusing exclusively on the changes that will come into force in April 2024.


Workplace mental health service firm faces investigation | Consensus HR | Herts, Beds
Claims about one of the UK’s biggest providers of workplace mental health services are to be investigated by the British Association for Counselling and Psychotherapy (BACP), it has said. BBC Radio 4’s File on 4 programmes has heard allegations that calls from vulnerable people to Health Assured were not always handled properly.
Ayche v The Hop Box Ltd – Disability discrimination: Reasonable adjustment | Consensus HR – Herts, Beds
Note for employers
This case serves as a useful reminder that the obligation to make a reasonable adjustment is firmly on the employer, and it is not enough to simply rely on the employee to find an appropriate “workaround” to a PCP that puts them at a substantial disadvantage because of their disability.
In this case, had the respondent gone back to the claimant regarding the mask, and queried how the claimant was finding having to wear one, it would have become apparent that the mask was not being worn as intended and therefore a more suitable adjustment would have to have been found. By seemingly moving on from the matter without fully dealing with it, the respondent failed to discharge its duties under the EqA and must now wait to hear the outcome of this case, and if any compensation will be owed to the claimant.

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Hilton Foods Solutions Ltd v Wright – Parental leave: Detriment for seeking to take | Consensus HR | Herts, Beds

To be protected against suffering a detriment for seeking to take parental leave, an employee does not formally have to apply to take the leave.
Note for employers:
This provides useful clarity on a particular point of law, and with family related rights under the spotlight as new entitlements are given and existing ones are changed, anything that makes the management of these clearer would be welcomed by employers.
As a result of this case, employers should bear in mind that the protection offered under the regulations arise even where an informal request or indication to make one has been made, and that this protection applies before two years’ service is reached. Employees who make such enquiries or indications should be treated reasonably and fairly both in relation to their leave request and in any other unrelated proceedings or processes that are undertaken.
Law:
The law provides protection from dismissal because an employee has “sought” to take parental leave via a combination of Section 99 Employment Rights Act 1996 (“ERA”) and Regulation 20 of the Maternity and Parental Leave etc. Regulations 1999 (MPLR).
Section 99 of the ERA provides that an employee should be treated as unfairly dismissed where the reason (or main reason) for the dismissal relates to leave for family reasons, including parental leave. Regulation 20 of the MPLR adds that this applies where the employee “took or sought to take…parental leave”.


Facts:
The claimant was employed as a Logistics/Supply Chain Manager, working for the respondent for a little over a year before being dismissed on grounds of redundancy. Prior to his dismissal, the claimant had informally discussed taking unpaid parental leave to look after his disabled son with his colleagues, including the HR department, his line manager and the respondent’s managing director. On speaking to the managing director of his intentions, the claimant was reportedly told “so you want to go f*ing legal then” and that he was expected to be in the office “Monday to Friday, 8-5pm with no exceptions”. This was reported to HR, but the behaviour was dismissed as typical for the managing director. In the end, the claimant did not at any time make a formal request to take Parental Leave.
Following the dismissal, the claimant brought a claim for automatic unfair dismissal on the basis that the real reason for the dismiss was his intention to request parental leave, and not redundancy as the respondent had purported.
Employment Tribunal (ET):
At a preliminary hearing the respondent applied to strike out the claim on the basis that it had no reasonable prospect of success. This argument before the ET was based on the fact a formal request for parental leave was never in fact made, despite the claimant acknowledging that this was a requirement to take the leave. As no formal request had materialised, the claimant had not, the respondent argued, as a matter of law have sought to take parental leave, which is necessary for the legal protection to apply.

This was rejected by the ET. It was held that the claimant had made informal enquiries regarding taking parental leave and made it clear on a number of times that he intended to take it. This was sufficient for the ET to find that the claimant had ‘sought’ to take parental leave.
This was appealed by the respondent on the basis that the MPL regulations required a written application to be made in order for it to be said that an employee has sought to take parental leave.

Employment Appeal Tribunal (EAT):
According to the EAT, there is no absolute requirement under the MPL Regulations for an employee to have given notice as set out in those regulations for an employee to have “sought” to take parental leave. The word “sought” is an ordinary English word and in this regard, it should be given its ordinary meaning. Whether or not an employee had sought to take leave under the MPL regulations was therefore a question of fact. Had it been intended otherwise, the regulations would specify that the giving of notice was required for the protection against dismissal to apply, rather than using “sought” instead.
HRInform
Our HR Comment / Advice: – Hilton Foods Solutions Ltd v Wright – Parental leave: Detriment for seeking to take | Consensus HR | Herts, Beds
Matthew Chilcott, Owner of Consensus HR comments: “This is a very interesting recent case and demonstrates that even though it may say in a company’s HR Policies and Procedures that you must apply in writing, if an employee has demonstrated that they intend on taking a specific employee right, this should be seriously taken into account and not ignored, if no official application is received. Employers need to ensure that should any member of the team demonstrate an interest / wish in any employee rights that this is considered and taken into account when any other HR measures are considered. In this situation, and as outlined the two-year ruling did not apply due to the subject. At Consensus HR, we always ensure that our clients follow the law to best practice and the law regardless of length of service and from day one of employment”.

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For further information on any of the HR subjects we provide, please click the heading below:
